Navigating the cancellation process for any subscription service can be a daunting task. However, when it comes to canceling your Virgin Media subscription, there are several straightforward methods available to make the process more manageable.
This guide will walk you through the steps to effectively communicate your intent to cancel and ensure a smooth termination of your Virgin Media services. Whether you prefer phone, online chat, or postal communication, you’ll find the right approach to suit your needs.
How To Cancel Virgin Media Subscription
- By phone: Dial 150 from your Virgin Media home phone, or call 0345 454 1111* from any other phone.
- By online chat: Visit the Virgin Media website and initiate an online chat with a customer support representative to discuss the cancellation process.
- By post: Write a letter stating your intent to cancel your contract. b. Include your name, address, and account number for identification purposes. c. Send the letter to the following address: Virgin Media, Sunderland, SR43 4AA.
Choose any of these methods to initiate the cancellation process for your Virgin Media contract.
About The Subscription Fee Of Virgin Media
Virgin Media is one of the leading telecommunications companies in the UK. The company offers a wide range of services to its customers, including internet, TV, and phone packages. To access these services, customers need to pay a subscription fee. The subscription fee varies depending on the package the customer has chosen.
Internet Packages
Virgin Media offers three different internet packages to its customers. These packages are the M50, M100, and M200 packages. The M50 package offers maximum speeds of up to 50Mbps, while the M100 package offers speeds of up to 100Mbps. The M200 package offers the fastest speeds of up to 200Mbps. The monthly subscription fees for these packages are £28, £33, and £38, respectively.
TV Packages
Virgin Media offers several TV packages to its customers. These packages range from basic packages that offer a limited number of channels to premium packages that offer access to hundreds of channels, including sports and movie channels. The monthly subscription fees for these packages vary depending on the package the customer has chosen.
Phone Packages
Virgin Media offers two different phone packages to its customers. The Talk More Anytime package offers unlimited calls to UK landlines and mobiles, while the Talk More International Anytime package offers unlimited calls to UK landlines and selected international destinations. The monthly subscription fees for these packages are £14 and £20, respectively.
Overall, the subscription fees for Virgin Media’s packages are competitive when compared to other telecommunications companies in the UK. Customers can save money by bundling their services together and taking advantage of special offers and promotions that are often available.
Does Virgin Media Have A Cancellation Fee?
Virgin Media does impose a cancellation fee for customers who decide to terminate their contract early. If you are still under contract with Virgin Media and wish to cancel, you will likely be subject to an Early Disconnection Fee. Although you are technically responsible for the full remainder of the contract, Virgin Media typically requires payment of only around 80 percent of the remaining contract value.
Here are some examples of the early disconnection fees associated with various Virgin Media deals:
Deal name: M100 Fibre Broadband Only
Monthly cost: £42
Early disconnection fee: £34
Deal name: M200 Fibre Broadband Only
Monthly cost: £47
Early disconnection fee: £38.15
Deal name: M50 Fibre Broadband and Talk Weekends
Monthly cost: £28
Early disconnection fee: £22.16
Deal name: Maxit TV, M100 Fibre Broadband and Talk Weekends
Monthly cost: £63
Early disconnection fee: £44.03
Deal name: Ultimate Volt Bundle
Monthly cost: £99
Early disconnection fee: £51.29
These fees serve as a general guideline for what you can expect to pay if you decide to cancel your Virgin Media contract before its completion.
Consider Alternatives Of Virgin Media
While Virgin Media has been a popular provider of cable, broadband, and phone services in the UK, there are many other options available to consumers who may be looking for alternatives. Here are a few options to consider:
- BT: BT is a popular alternative to Virgin Media, offering broadband, phone, and TV services. BT offers its own fiber optic network, allowing it to offer high-speed broadband services to customers across the UK. BT also offers a wide range of TV packages, including sports, movies, and more.
- PlusNet: PlusNet is another popular broadband provider in the UK, offering a range of different broadband packages to customers. PlusNet uses the same network as BT, so customers should expect similar speeds and reliability. They have a reputation for great customer service and offer competitive pricing.
- TalkTalk: TalkTalk is yet another option to consider when looking for alternatives to Virgin Media. TalkTalk offers a range of different broadband packages, as well as phone and TV services. TalkTalk also has competitive pricing, making it a popular choice for those on a budget.
- Sky: Sky is a popular TV provider in the UK, offering a wide range of TV packages to customers. Sky also offers broadband and phone services, making it a popular all-in-one solution for many households. Sky also has a reputation for excellent customer service and offers competitive pricing.
- Vodafone: Vodafone is a relatively new entrant to the broadband market, but it has quickly become popular due to its competitive pricing and fast, reliable broadband speeds. Vodafone offers a range of different broadband packages to suit different needs and budgets. They also offer phone services.