Whether you’re moving home, switching energy providers, or simply no longer need the service, cancelling your Utilita subscription might be a necessary step. However, navigating the cancellation process can sometimes be daunting. But worry no more, this guide is here to help you.
We will walk you through the step-by-step process to ensure you can successfully and smoothly cancel your Utilita energy subscription. It’s all about being prepared, understanding the process, and following the correct steps to ensure you’re not left in the dark.
Steps Of Cancelling Utilita Subscription
To cancel your Utilita Subscription, follow these easy steps:
- Gather Your Details: Before you make the call, ensure you have your contract number and customer details at hand.
- Call Utilita: Dial the customer service number, 0345 207 2000, on your phone.
- Navigate The Automated Menu: You’ll likely be greeted by an automated menu. Listen carefully and select the option to speak with a representative.
- Connect With A Representative: Once connected, politely ask the representative for assistance with contract cancellation.
- Verify Your Information: Provide the representative with your contract number and customer details when asked.
- Request Cancellation: Express your desire to cancel your Utilita contract. Be clear and direct with your request.
- Confirm Cancellation: Before you hang up, make sure the representative has confirmed that your contract is indeed cancelled. Ask for an email or some form of written confirmation for your records.
About Utilita Energy
Utilita Energy, founded in 2003 by Bill Bullen, is a unique presence in the UK energy market as the only Pay As You Go Smart Energy supplier. Initially established as a small operation, it has grown exponentially, now being the preferred energy provider for over 80,000 homes. The company’s inception was spurred by a desire to liberate customers from overpriced and poorly serviced energy options, offering an alternative that prioritizes fairness and superior service.
Utilita Energy has been a trailblazer in incorporating technology to improve service delivery. Since installing its first smart meter in 2008, the company has constantly innovated to ensure the utmost transparency and control for its customers. The Utilita app, a key part of this innovation, allows customers to monitor and manage their energy usage conveniently, thereby saving them money.
Aside from its commitment to energy provision, Utilita Energy demonstrates a strong dedication to social responsibility, partnering with national charities such as Cancer Research UK and several local organizations. Their focus on in-person consultations and customer service underscores their dedication to their customers’ experience.
Benefits of Utilita Energy Subscription
Utilita Energy’s subscription offers several key benefits to its customers:
- Accurate Billing: Utilita Energy eliminates the guesswork from your energy bills. With their state-of-the-art smart meters, you are only billed for the energy you actually use. No more estimates, no more surprises.
- Energy Usage Monitoring: Utilita provides customers with real-time visibility of their energy usage via their award-winning app and in-home displays. This functionality not only helps manage energy costs but also promotes more sustainable energy consumption habits.
- Fair Pricing: At the heart of Utilita Energy’s service philosophy is fairness. They guarantee one price for all customers, with no hidden fees or costs. This transparency provides peace of mind and confidence in your energy supplier.
Consider Alternatives Of Utilita
If you’re thinking about switching your energy supplier or are looking for a new one, you might have heard of Utilita. While Utilita might be a popular choice for some, there are other alternatives that you might want to consider. Here are some of them:
- Bulb: Bulb offers 100% renewable electricity, and all of their gas is carbon-offset. They have a simple pricing structure and have no exit fees, making it easy for you to switch to another supplier if you’re not satisfied. Furthermore, they have excellent customer support and offer a referral program that rewards you and the person you refer £50 each.
- Ovo Energy: Ovo Energy is known for its exceptional customer service and has consistently been rated highly in various customer satisfaction surveys. They offer 100% renewable electricity and gas is carbon-offset, making them a great choice for eco-conscious households. They have competitive prices and offer various payment options, including prepayment and smart meters.
- E.ON: E.ON is a big energy supplier that offers both fixed and variable-rate deals. They have a range of tariffs to suit various needs and budgets, and they also offer renewable energy options for customers who want to reduce their carbon footprint. E.ON has a good reputation for their customer service and offers various payment options, including monthly direct debit, pay-as-you-go, and prepayment plans.
- Octopus Energy: Octopus Energy is another renewable energy supplier that offers competitive rates and has consistently been highly rated for their customer service. They offer a range of tariffs to suit different households’ needs, including time-of-use tariffs and tracker tariffs. Octopus Energy also offers a smart meter installation service, making it easier for you to keep track of your energy usage.
- Green Energy UK: Green Energy UK is the UK’s first supplier of 100% renewable energy. They offer a range of tariffs to suit different needs and budgets, and they also invest in community projects that promote renewable energy use. Green Energy UK has a good reputation for their customer service, and they also offer a referral program that rewards you and the person you refer with £50 each.