Help needed: Unable to play Astrobot demo due to PS4 camera issue

Can anyone explain why I can’t get the PS4 camera to recognize me or the DS4 controller? I can not advance to the next screen no matter how hard I try to fit myself into the silhouette when prompted. I have heard the game is amazing, and I am tempted to just buy it outright but don’t want to do so if I would just have the same problem. Thanks in advance for your help!

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